failure id Q4KR5A-8JCAJC-GXPQQ1-8D3103

[ltnguyen12]

i ran the diagnostic test, and its shown issues as failure id  Q4KR5A-8JCAJC-GXPQQ1-8D3103. i search internet, cannot find the update or patches to fix this

please advise

[Paul_Tikkanen]

Hi:

Below is the failure report generated by the code you posted, minus your PC's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

Q4KR5A-8JCAJC-GXPQQ1-8D3103

OK

XXXXXXXXXX

3/17/21

434

Communications

GPS, HUB, Modem, Network Card, Network Drive, PCI Card, PCMCIA, Switch, USB

USB Failure (unspecified)

Since I am not a PC repair tech by trade or training, unfortunately I wouldn't know how to fix the problem.