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‎02-14-2022 04:26 PM

HP Recommended
Product: HP ENVY Phoenix 810-170st CTO Desktop PC
Operating System: Microsoft Windows 10 (64-bit)

The pc was working fine until I installed an SSD to replace a raid array. Now, The fan takes off at bootup and may be continuous, fast, and loud while using the Envy Phoenix 810-170s Desktop. I have constant BSOD, the error:Whea_uncorretable error. is the problem with the way the SSD was installed( done by Professionals). I had none of these problems before I replaced the array. I am about to toss the PC if I cannot use it. help?

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1 REPLY 1

‎02-16-2022 10:43 AM

HP Recommended

Can you explain the problem better?

 

Your systems options here show a possible configuration of three  2TB disk drives and a 16gb SSD disk Cache

 

Was the SSD disk cache replaced?  If it is like my system (Not HP) then I have to run the Primo disk cache setup to reconfigure the cache.

 

From the text quoting "installed an SSD to replace a raid array"  did you replaced all three drives with SSDs?

 

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