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- Re: graphic card replacement and opening it up
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05-15-2016 02:09 PM - edited 05-15-2016 02:33 PM
:catmad: Ok. I am already sorely regretting buying any machine with an intel graphics card. I never ever wish to see another intel graphics card computer. I have people who can advise me (some) on how one replaces such things. But even I, in my ignorance, know that the first requirement is to get the machine open. They wanted me to take a pic of the insides to give an idea of my options.
Only I can't get the infernal thing open. I see what looks like should be an easy open twisty thing, but no other screws that look like they open up a side. However the twisty thing is utterly impossible to twist. Nothing I have is capable of opening it.
Someone please tell me how to open this thing up! There must be some way that does not require a sledge hammer. All I want is a graphics card that works - I can't even get this one to play older games (and that's mostly all I play, except star wars the old republic. And the last driver update even broke that!) The cheap intel graphic card is literally the only thing stopping me. It meets all other requirements. But I can't even figure out how to get the thing open so people can give me advice on what I can replace it with.
Please help. :catsad:
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Accepted Solutions
05-15-2016 07:44 PM
I believe that there is a hole in the nut that you are trying to turn. You can actually insert the proper Torx screw driver into it and turn it to the left facing. This should let you open the case. At least, this is what I had to do to open the case on my new HP Phoenix. I have to admit that it wasn't easy to do, however.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
05-15-2016 07:44 PM
I believe that there is a hole in the nut that you are trying to turn. You can actually insert the proper Torx screw driver into it and turn it to the left facing. This should let you open the case. At least, this is what I had to do to open the case on my new HP Phoenix. I have to admit that it wasn't easy to do, however.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
06-13-2016 08:44 AM - edited 06-13-2016 08:45 AM
I have found the way in! Having trouble with the like/accept solution as the button is not working in Firefox.
Now: does anyone know where to find a step by step how to replace graphic card? I'm very new to this. I have the new card and everything but having step by step instructions would be reassuring when I do the 'surgery'.
06-13-2016 09:21 PM
Thank you for the additional information. I am glad that you go into the case.
Here is a guide to help you replace the video card. It should make your surgery much easier!
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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