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pananthu
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Message 1 of 4
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hard disc failed in my Hp PC

HP Recommended
Microsoft Windows 10 (64-bit)

Seagate 1Tb hard disc in Hp PC failed. It displays only 4 Gb capacity and does not open .the disc

3 REPLIES 3
Prométhée
Level 16
10,759 10,613 1,104 3,573
Message 2 of 4
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HP Recommended

Hello
the hard drive is defective ?
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data

if it is the first system disk and not the data disk
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

 

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



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pananthu
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Message 3 of 4
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Thanks for your reply-solution. But my problem is- 1) In my HP desktop one hard disc with1 Tb was fitted and I had fitted another hard disc with 1 Tb capacity.-let me identify them as 0 the original and 1 as the additional HDD. My OS was loaded in "0" the original and data was also saved in it. the "1" additional HDD was used as back up drive. for data only. the "o" failed , so I had to reinstall OS "windows 10 in "1" from my windows disc and start the desktop for use. The data was in '0" which I could not retrieve due to HDD failure.

I hope I am clear now; tell me how to get the data from the failed HDD original fitted in HP desktop. thanks

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Prométhée
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10,759 10,613 1,104 3,573
Message 4 of 4
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HP Recommended

This is why the user is invited to give more information, with the exact model of his computer, otherwise, well we can only assume !!
So if your hard drive is faulty, I gave the information in my answer in order to try to recover the data.
Unfortunately, sometimes it is not possible, if the hard drive is too damaged
There is the possibility to try some professional data recovery
But it can be very expensive, with a result that is not always interesting

Advice for asking the "Very Best Question" - HP Support Community - 83280

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
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Was this reply helpful? Yes No
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