• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

Lorsque je branche l'alimentation un voyant led blanc s'allume sur les touches power et cap lock puis s'éteint de nouveaux  et se rallume après pratiquement 30 seconde et se rééteint ,  la machine ne démarre pas du tout 

autre voyant LED a cote de la machine celle sous forme de bouton on s'allume puis celle en forme de foudre clignote en intermittence entre le rouge(4 fois) et le blanc (5 fois) puis les deux voyants s'éteignent . Quel peut être le problème s'il vous plait?

3 REPLIES 3
HP Recommended

Hey @Aaron1702 
 
Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

HP Recommended

ok sir thx

 

HP Recommended

When I plug in the power supply a white LED light comes on on the power and cap lock keys then goes out again and comes back on after almost 30 seconds and goes out again, the machine does not start at all 

another LED light next to the machine, the one in the form of a button, turns on, then the one in the form of lightning flashes intermittently between red (4 times) and white (5 times) then the two lights go out. What could be the problem please?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.