how do I get warranty again? Love my HP, it works great, why... - HP Support Community

mabebabe88 · ‎03-04-2023

how do I get warranty again for my desktop computer; it says "out of warranty" but when I try to enter, it says my incomplete

serial number, not correct one,and then I can't go on.

erico · ‎03-05-2023

It is quite difficult to understand some of what you have written.

Please rephrase it.

It appears that you have an HP printer with Windows 10 installed, according to what you have supplied as information.

That would not be possible.

How about identifying your HP PC with its System SKU instead?

You can boot to Windows and in the search box, type in MS and then click on the system information app that appears above.

In the list that appears, look for the System SKU.

Write it down and include it in your next reply to your thread to correctly identify your HP PC.

As long as the time since the warranty expired has not exceeded 30 days, you can still purchase an extended warranty.

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post helped you or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"

how do I get warranty again? Love my HP, it works great, why do I have to buy a new one?

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