hp All in one PC (B & O)

[Nadeemquadri]

HP All in One (Bang & Olufsen).

After unboxing, when I connect to the power it just keeps beeping (3 long, 2 short).

I can notice an orange LED blinking.

Please, advise to resolve this.

[Sneha_01]

Hi @Nadeemquadri,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The beeping pattern and orange LED you’re describing on your HP All-in-One PC suggest a hardware issue, often related to power or internal components. Here’s a step-by-step guide to troubleshoot and potentially resolve the issue:

1. Understand the Beep Codes

HP All-in-One PCs use beep codes to indicate specific issues. The pattern you mentioned (3 long, 2 short) is a common diagnostic code. Here’s a general interpretation:

• 3 Long Beeps, 2 Short Beeps: This typically indicates a hardware problem, such as a motherboard failure or a specific component issue.

2. Power Cycle the PC

1. Disconnect Power: Unplug the power cord from the PC and remove any external devices (e.g., USB drives, printers).
2. Hold Power Button: Press and hold the power button for about 15-30 seconds. This can help drain residual power and reset the system.
3. Reconnect Power: Plug the power cord back in and try to power on the PC.

3. Inspect External Connections

1. Check Power Supply: Ensure the power cable is securely connected to both the PC and the power outlet. Test with a different power cable if available.
2. Inspect Power Outlet: Verify that the power outlet is working by plugging in another device.

4. Check for Hardware Issues

1. Open the PC: If you’re comfortable and it doesn’t void your warranty, carefully open the back panel of the All-in-One PC.
2. Inspect Components: Check for any loose or disconnected cables, especially those connected to the motherboard and power supply.
3. Reseat Components: If possible, reseat any removable components such as RAM modules and storage drives.

5. Check the LED Indicators

1. Orange LED: The orange LED often indicates a power or battery issue. If the LED is blinking, it may be signaling that the PC is not receiving proper power or has a battery issue if it’s a laptop variant.
2. Refer to Manual: Check the HP All-in-One PC manual for specific meanings of LED indicators.

6. Consult the HP Support Website

1. Visit HP Support: Go to the HP Support website.
2. Search for Beep Codes: Enter the beep code pattern (3 long, 2 short) and model number to find specific troubleshooting steps or solutions.
3. Download Diagnostics: If possible, download HP diagnostic tools for further testing.

7. Perform a Hard Reset (If Applicable)

1. Power Off: Ensure the PC is powered off and unplugged.
2. Hold Power Button: Press and hold the power button for about 30 seconds to reset the hardware.
3. Reconnect and Power On: Plug the power cord back in and try turning the PC on again.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support