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‎03-18-2025 05:17 AM

HP Recommended
Product: HP CS10 WIRELESS KEYBOARD AND MOUSE COMBO

I NEED ANY OF THE SOFTWERE TO RECONNECT IT 

 

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1 REPLY 1

‎03-23-2025 01:09 PM

HP Recommended

@Dazzling1, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your wireless HP Keyboard! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

Unfortunately, most HP wireless peripherals (including the CS10 combo) are paired at the factory with a specific receiver, meaning there isn’t software available to reconnect them to a different dongle.  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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