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‎10-16-2020 11:57 PM

HP Recommended
Product: hp 3001

product is hp 3001 laptop and having some trouble facing during the using of laptop so replace my product with another one 

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1 REPLY 1

‎10-20-2020 11:56 PM

HP Recommended

@saikumar_123

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did you purchase the product from HP or from different store? If its from different store you can check with them as store offer 14 to 21days return policy. 
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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