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w0w0w5 Top Student
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i5-8400 not work on my pc

ENVY Desktop - 750-415
Microsoft Windows 10 (64-bit)
Greeting all

I installed new processor on my ENVY Desktop - 750-415.
New CPU pc won't turn on, Fans spin a second and then turn off again and again. I updated BIOS to last version but still giving the same issue.

Any one could guide me please
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w0w0w5 Top Student
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i5-8400 not work on my pc

Btw, when I installed old cpu back everything goes normal.
Which clear for me that it is new cpu issue
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Hi:

 

You installed an unsupported processor.

 

Below is the link to the product specs page for your PC.

 

https://support.hp.com/ca-en/document/c05273188

 

It can only run three Skylake 6th gen core processors. 

 

A 7th or 8th gen core processor will not work.

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Oh thanks Paul

I checked that already, I thought they mentioned 6th gen cores due to the production date for the pc.

Is that clear no way to run 8th generation?

Thanks
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You're very welcome.

 

No way a 7h or 8th gen core processor will work in a PC with a Skylake chipset.

 

The best you can do is the i7-6700.

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Sorry for asking more

Is it possible to install new motherboard?
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Unfortunately, that I do not know.

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Thanks for your time
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You're very welcome.

 

Hopefully you will be able to use the processor in another PC one day, or you can always put it up for sale on eBay.

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That's what I'm gonna do 👍
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