keyboard problem

[ranbir3]

a while ago my hard drive was changed because it broke . since then my physical keyboard doesnt shut down in tablet mode and keeps typing from below if any key is pressed after folded

[A_Gayathri]

Hi @ranbir3,

Welcome to the HP Support Community

I understand you are facing a keyboard issue with your HP Notebook PC. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• Was there any recent update on the PC?
• Are all the drivers on HP Support Assistant up to date?
• If not please follow the document to update the drivers: HP PCs - How to Download, Install, and Use HP Support Assistant (Windows)

While you respond to that please try the below steps:

Update the BIOS & Keyboard drivers to resolve this issue

• Here's the link to download and install the above updates: Click here

If the issue persists, then please follow the steps mentioned in this document: HP PCs - Testing for hardware failures in Windows 10

If the issue still persists, I'm sending out a private message to assist you with the next course of action. 
 

Solution 1:

The keyboard in Windows 10 has an automatic detector to disable the keyboard and the trackpad as soon as it becomes a 'tablet'. To access it go to the following menu items: 
Control panel (NOT SETTINGS) -> Keyboard (use icons) -> Keyboard Lock -> Auto-Lock the keyboard and touchpad (recommended)
You can use these settings to disable the keyboard in tablet mode

Those steps should do the trick, let me know the outcome!

Have a great day

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[ranbir3]

Thank you so much for your reply but i dont see any lock key board option also i see 2 key boards

hid keyboard devise and

standard ps/2 key board

and i only use the in built key board