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‎03-01-2021 06:38 AM

HP Recommended
Product: HP Touchsmart 520PC

Hello,

 

I spontaneously found that my computer would not connet to Wifi which it has also done. When i checked HP Support and device manager I found that i had no network adapter for Wifi.

I have attempted every single trouble shooter that Windows and HP support have advised. I have to have my Ethanet connection for internet which i have never done before.

I have now found I have no audio input/output ob my compuer drive. It advises that i need to install hardware/driver. When i search HP website for the driver installation needed it comes back with no search, I believe i set the computer up with a CD which i now do not have.

 

I have no airplane mode or wifi button on my keyboard.

I have reinstalled windows onto my computer.

I have attempted all troubleshoots that I have read.

 

Please can someone help, I have no idea where to go with this and I am not technical minded.

 

Thank You

Nicky

1 REPLY 1

‎03-03-2021 05:42 PM

HP Recommended

@NickyR30 , welcome to the Community.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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