cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
NickyR30
New member
1 0 0 0
Message 1 of 2
138
Flag Post

loss of hardware and or driver no wifi adapter

‎03-01-2021 06:38 AM

HP Recommended
Product: HP Touchsmart 520PC

Hello,

 

I spontaneously found that my computer would not connet to Wifi which it has also done. When i checked HP Support and device manager I found that i had no network adapter for Wifi.

I have attempted every single trouble shooter that Windows and HP support have advised. I have to have my Ethanet connection for internet which i have never done before.

I have now found I have no audio input/output ob my compuer drive. It advises that i need to install hardware/driver. When i search HP website for the driver installation needed it comes back with no search, I believe i set the computer up with a CD which i now do not have.

 

I have no airplane mode or wifi button on my keyboard.

I have reinstalled windows onto my computer.

I have attempted all troubleshoots that I have read.

 

Please can someone help, I have no idea where to go with this and I am not technical minded.

 

Thank You

Nicky

1 REPLY 1
old_geekster
Level 16
Level 16
25,499 9,142 2,950 11,184
Message 2 of 2
Flag Post

‎03-03-2021 05:42 PM

HP Recommended

@NickyR30 , welcome to the Community.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation