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- motherboard needs to be replaced

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05-26-2024 05:13 PM
Product: HP ENVY Recline 27-k119 TouchSmart All-in-One Desktop PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)
My computer wouldn't turn on so I took it to Microcenter where I was told that the motherboard wasn't working. They removed it for me, but it's not the original one that came with the computer (Laurel-G). I bought it from EBAY and it was refurbished. I can't tell what type of motherboard it is! I don't know what to do next.
Priscilla Carbone
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