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‎09-16-2020 12:22 PM

HP Recommended
Product: HP Pavilion Gaming Desktop - TG01-0170m
Operating System: Microsoft Windows 10 (64-bit)

what motherboard does the HP Pavilion Gaming Desktop - TG01-0170m use

5 REPLIES 5

‎09-16-2020 12:36 PM - edited ‎09-16-2020 12:36 PM

HP Recommended

@IAmJustAPopTart , welcome to the forum.

 

This is a fairly new computer and there is not a lot of information available.  The Configure To Order (CTO) models can be configured by you, the buyer.  However, I did find a thread on the Forums that stated it is an Erica with AMD B550A chipset: https://support.hp.com/us-en/document/c06429270

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎09-16-2020 02:47 PM

HP Recommended

@old_geekster,

Found HP Part Surfer is just full of data on that model.  It has the HP proprietary designed 310W and 400W PSU. An interesting part is a SATA cable  Wish I had a 8-10 pictures of the insides that would include a full view.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎09-16-2020 04:28 PM

HP Recommended

Thanks, @wb2001!  Still nothing on the motherboard.  This is strange to me.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎09-17-2020 08:42 AM

HP Recommended

Hello
Open system information

https://www.howtogeek.com/196893/how-to-open-the-system-information-panel-on-windows-8/

Then search the line with the SSID of the motherboard

 

according to the driver page of the indicated computer there are two versions of bios available

HP Consumer Desktop PC BIOS Update (ROM Family SSID 8643)

 

HP Consumer Desktop PC BIOS Update (ROM Family SSID 8653)

you have either:

motherboard specifications, Erica

  • HP name: Erica
  • SSID: 8643

or

motherboard specifications, Erica2

 

the other it' s intel

motherboard specifications, Rother

  • HP name: Rother
  • SSID: 8653

unless there is an umpteenth support page error

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎09-17-2020 10:18 AM

HP Recommended

@IAmJustAPopTart,

The motherboard has not been documented by HP.  That handicaps our response.  Do you have a question on the board that could be answered?   What do I know of the board(s):

1) M.2 SSD socket is only a PCIex2 port on an Erica board.  The Erica2 board has a PCIex4.

2) HP utilizes a proprietary PSU design, and the max is 500W. That means no off the shelf PSU will work.

3) Only two 3.5" hard drive bays.  A 2.5" adapter tray can be used with only 1 of the bays.

4) Motherboard supplies power for DVD and HD uses.  Separate cables ?  (I need pictures).

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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