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nikita_o
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mouse for HP Envy 27-b100ur [1AV88EA]

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HP Envy 27-b100ur
Microsoft Windows 10 (64-bit)

What mouse can I use with this PC that will connect to internal wireless reciever? Because my MH1GC mouse is broken now.

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Prométhée
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Message 2 of 3
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Hello
sorry impossible to find the right documents
the dongle is it seems internal, and no document to access it
I think the receiver cannot work with another mouse, not sure even finding the same model that it can work
the easiest way to troubleshoot will be to buy a mouse and connect it to a free usb port if possible

https://support.hp.com/us-en/product/hp-envy-27-b100-all-in-one-desktop-pc-series/13823532/model/152...

 

no help :

https://support.hp.com/us-en/product/hp-envy-27-b100-all-in-one-desktop-pc-series/13823532/manuals

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wb2001
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Message 3 of 3
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 @nikita_o

It will not work with a replacement.  @Prométhée is correct,  only a new mouse and keyboard combo set (with NEW dongle) will work. These are paired at the factory.

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