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- my TE01-2XXX envy desktop TPM 2.0 needs a driver.
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03-19-2024 08:14 PM
reset windows after an attack . adsr.exe driver would not load unless we shut down TPM but we circumvented that by resetting windows/computer but got this problem. there were stop codes and trojan horses prior
03-20-2024 07:46 PM
@Warrockettajax wrote:reset windows after an attack . adsr.exe driver would not load unless we shut down TPM but we circumvented that by resetting windows/computer but got this problem. there were stop codes and trojan horses prior
I am not sure what is going on but you might want to run the Microsoft safety scanner
Go to the below site and enter your product ID including the 3 characters after the # character
to see if you have cloud restore.
https://d34z73bbtpzgej.cloudfront.net/
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