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‎02-06-2024 01:26 AM - last edited on ‎02-06-2024 03:11 AM by Level 14

HP Recommended

I have been trying to reach tech support on an incomplete previous complaint, I was to be rung back but instead received an email . my warranty expires in a few days. so I am logging this here. 

 

Dear Sara Vidal, 
Thank you for contacting HP Support.
This email confirms your request for service, the details of your case are below.
For additional assistance with your HP product and services please visit support.hp.com

Case Number <personal information removed by a Moderator> – Created

Saravidal_0-1707207791995.png

 

Product Description: 

HP All-in-One PC 27-dp1000i (1K789AV)

Product Number:

 
   

Case Subject: 

Article_HP Customer Support: CASE: <personal information removed by a Moderator> CRM:<personal information removed by a Moderator>case NOT closed noisy fan slow wifi continues. Made many complaints. First right after buying. faulty hardware confirmed by Office works staff recently by Telstra technician. Please do not ring before mid-day Australia ET

 

For any further assistance, you may contact HP at (13 10 47) or may reach us via below support options.


Sincerely,

HP Customer Support

 

Category:
1 REPLY 1

‎02-06-2024 03:12 AM - edited ‎02-06-2024 03:12 AM

HP Recommended

Hello @Saravidal ,

 

Your post was marked as Spam and had to be manually released.

 

This is usually an automated process based on some content of the post or a manual process when Community rules are violated.

 

Other volunteers may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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