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lostsoul90
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my cd/dvd drive tray PLEASE HELP!!!

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Hi! I hope someone can help me! I had a dvd I wanted to play on my computer and I went to put it in, but it kept opening, so I went to take the dvd out, and the whole tray came out in my hand I'm so confused I never dealt with anything like this.

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my cd/dvd drive tray PLEASE HELP!!!

@lostsoul90 Is the entire tray broken or the tray cover? could you send a picture so we know exactly what is going on?

Also, more importantly:

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee

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