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Chicomon12
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Message 1 of 2
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my ratlink 3290 bng 802.11 wifi adapter is not present and disconnected what can i do no wifi

HP Recommended
hp envy 23
Microsoft Windows 10 (64-bit)

hp envy 23 desktop 

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

You will have to purchase a USB wifi adapter, because that is a common problem with the Ralink 3290 wifi card where either the wifi or bluetooth or both disappear from the device manager on the newer releases of W10.

 

Or you can revert back to the original operating system that came with your PC, and the card should work fine again.

 

This is a dual band USB wifi adapter that also comes with bluetooth in case the Ralink Bluetooth disappeared too.

 

Amazon.com: USB WiFi Bluetooth Adapter ,600Mbps Dual Band 2.4/5Ghz USB WiFi Bluetooth Dongle,Wireles...

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