MIKEabdel Student
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my touchscreen not working

Microsoft Windows 10 (32-bit)

my touchscreen not working

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my touchscreen not working

@MIKEabdel, Welcome to the HP Support Community!


What model HP PC do you use?

Refer to this document to know how to find the Product Name or Number

  • Check if the Touch screen responds in BIOS screen.
  • This would help us determine if this is either a software or hardware related issue, tap on F10 during a PC restart and check if you can use the touch feature to select options outside windows.
  • If it doesn't work, this could be a hardware malfunction.
  • If it works, download the Touchscreen Firmware from the HP website.
  • Also, Update BIOS, click here
  • Alternatively, Perform a touch screen diagnostic test in HP Hardware Diagnostics, follow step 5 from this document.

Let me know how this goes.


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