cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
garybr999
New member
1 0 0 0
Message 1 of 2
179
Flag Post

need replacement hard drive

HP Recommended
HP Pavilion Slimline s5-1010 Desktop PC

I've told i need a new hard drive.  can someone please tell me how to get one with the operating system already installed?   Thank you

1 REPLY 1
Bill_To
Level 3
42 41 3 6
Message 2 of 2
Flag Post
HP Recommended

Hello

 

HP would replace the drive with Windows installed if your PC is in warranty.

 

Sorry to say you will have to replace the drive and reinstall Windows at your own expense and time otherwise.

 

You might be able to save data if the failing HDD is still readable.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation