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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-22-2017 07:47 AM

HP Recommended
Product: hp 635

Hello.

 

I have a notebook hp 635. I changed the hard disk from HDD to SSD and i upgrade RAM from 2GB to 8GB.

I install windows 10 and everithing was ok until i shut down the computer.

After that when i try to open it black screen appears after hp logo.

Hepl please!!

 

thanks George

 

6 REPLIES 6

‎03-22-2017 10:00 AM

HP Recommended

Hi,

Try to boot from the media you used to install windows 10 and when you get to screen to install. Click on repair this PC.

Now in the next window that appears in advanced settings click on startup repair and see if it helps.

 

Let me know,

David

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‎03-22-2017 10:47 AM

HP Recommended

thanks for the advise but it didn't work. notebook boot only from bootable usb and when i try to boot from ssd i have the same problem.

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‎03-22-2017 12:54 PM

HP Recommended

@spapgeo,

Did you remember to change back the BOOT order in the BIOS to the SSD.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎03-22-2017 12:57 PM

HP Recommended

there isn't no option in my bios!

i download the last version of bios for my hp 635 which is bios F48!!

this is the newest version. Do you have some other solution??

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‎03-22-2017 01:10 PM - edited ‎03-22-2017 01:12 PM

HP Recommended

@spapgeo,

Please go back into the BIOS, and click on the installed SSD.

http://support.hp.com/rs-en/document/c01443329

HP recommends setting the hard disk drive as the first device in the boot order

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎03-22-2017 01:20 PM

HP Recommended

I put ''notebook hard drive'' as first in boot order from the biggining...the same problem again...

BIOS dosen't ment ''SSD'' only "'notebook hard drive"....

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