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pc not recognizing second hard drive

HP Recommended
Hp Envy 700-430qe
Microsoft Windows 10 (64-bit)

I have connected the new hard drive. I know that both the drive and the sata cable work perfectly but the pc doesn't recognize the second drive not sure why. 

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Chippc77, Welcome to HP Support Community!

 

Try updating the computer - 

 

Step 1 Windows Updates - 

1) In the search box, type, and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

 

Step 2 HP Support Assistant Updates - 

1) In the search box, type, and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!a

TEJ1602
I am an HP Employee

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