Resolve Windows 10 or update issues on HP computer or printer– Click Here
I have connected the new hard drive. I know that both the drive and the sata cable work perfectly but the pc doesn't recognize the second drive not sure why.
@Chippc77, Welcome to HP Support Community!
Try updating the computer -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 HP Support Assistant Updates -
1) In the search box, type, and open HP Support Assistant.
Hope this helps! Keep me posted.
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TEJ1602 I am an HP Employee
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