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HP Recommended
HP All-in-One PC 22-dd2000i (5A955AV)

power issue 

1 REPLY 1
HP Recommended

Hi @mahendra29, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

I'm sorry to hear you're having power issues with your HP All-in-One PC 22-dd2000i. Here are a few steps you can try to troubleshoot the problem:

Check the Power Source: Ensure the power cable is securely connected to both the PC and the wall outlet. Try plugging the PC into a different outlet to rule out issues with the power source. 

Perform a Power Reset: Disconnect the power cable from the PC. Press and hold the power button for about 15 seconds to discharge any residual power. Reconnect the power cable and try turning on the PC. 

Inspect the Power Adapter: Verify that the power adapter is functioning correctly. If you have access to a multimeter, you can check the output voltage to ensure it's within the specified range. 

Remove External Devices: Disconnect all external devices (USB drives, printers, etc.) and try powering on the PC. Sometimes, external devices can cause power issues. 


While you try these steps, could you describe the specific power issue you're facing with your HP All-in-One PC 22-dd2000i? 
For example:

Does it not turn on at all?

Does it power on but show no display?

Does it randomly shut down or restart?

Are there any blinking LED indicators or beeping sounds?
 

Let me know the details so I can guide you with the best troubleshooting steps!
 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.