• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
hp pavilion tg01-0023w
Microsoft Windows 10 (64-bit)

So I got a kit of 2x8Gb ram that runs at 3200hz but when I installed it says it's clock at 2133hz how do I change/fix it so it is running at 3200hz and can I enable dual-channel. .

1 REPLY 1
HP Recommended

Hi@Chase_fleet, Welcome to the HP Support Community!

 

If the ram frequency is the same then it should work with the speed of 3200MHz. If it's lesser then it uses the lower frequency only. It can not run dual channel. 

             

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.