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Desktop HP Pavilion - 550-122nl (ENERGY STAR)
Microsoft Windows 10 (64-bit)

I bought a ram FURY DDR3 HX316C10F/8 my hp pc does not recognize it what can i do?

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@Paraca71 Welcome to HP Community!


I understand that the Ram is not detecting.


I have checked the specification of your product.


Memory upgrade information

  • Dual channel memory architecture

  • Two 240-pin DDR3 DIMM sockets

  • Supports the following:

    • PC3-12800 (DDR3-1600)

    • PC3-10600 (DDR3-1333)

  • Supports 1 GB, 2 GB, 4 GB and 8 GB DIMMs

  • Supports up to 4 GB on 32-bit systems


    32-bit systems cannot address a full 4.0 GB of memory.

  • Supports up to 16 GB (unbuffered) on 64-bit computers


    Maximum memory shown reflects the capability of the hardware and can be limited further in the operating system.

    Please make sure that both rams has the same speed.

Please remove the old ram and install the new one and check.



Please perform the ram test and check.


1) Shutdown the computer.  

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.  

4) Go to Component test.  

5) From the list, run the Memory (extensive) test.  


Please let us know the result.


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!


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