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HP Recommended

I have an HP laptop and the battery in it has a part number of 919681-421 (JC03).  I cannot find this battery on HP parts website.  When I search up my laptop, HP recommends using a part number of 919701-850.  This battery looks to have a higher voltage than the battery currently in my laptop.  I am concerned about buying a battery with a different voltage rating.  Is there another way to find a battery that has the same specs as my current battery.

1 REPLY 1
HP Recommended

Hi @sharky1234567,

 

Welcome to the HP Support Community

 

I understand you need information regarding your HP Notebook PC. Not to worry I will help you to get a resolution to resolve the issue.

 

I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.