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‎04-11-2020 09:35 AM

HP Recommended
Product: hp elitedesk 800 g4 dm 65w
Operating System: Microsoft Windows 10 (64-bit)

how to setup m2 sata for my elitedesk 800g4 dm,i pluged in m2 sata into  nvme bút when i into bios, no see any m2 ssd ? my elitedesk can setup m2 sata ? pls help me 

2 REPLIES 2

‎04-11-2020 05:51 PM - edited ‎04-11-2020 05:53 PM

HP Recommended

@lhlong75,

Your computer only supports NVMe M.2 SSD.

An NVME M.2 SSD will look like this photo.  It has a single notch.   That is what your unit must have, OK?

The SATA M.2 SSD has 2 notches, as shown here.

Video, see 2:18

@banhien,

Can you assist !!!

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
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Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎04-11-2020 06:20 PM

HP Recommended

@lhlong75 

 

As mentioned from @wb2001 . Your machine supports M.2 NVMe only.  M.2 NVMe and SATA may be able to share M.2 slot physically but they have 2 different types of protocols / controllers therefore in many cases M.2 SATA SSD won't work on M.2 NVMe SSD slot and vice versa.

 

Please use M.2 SSD's only.

 

Regards.

BH
***
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