12-02-2019 01:02 PM
Hi the computer is brand new and the fan is constantly running and making a whirring sound.
This much louder than my laptop and is driving me mad.
12-04-2019 05:20 PM
@nlcar Welcome to HP Community!
I have a few steps that should help resolve the issue:
Step 1: Adjust the computer power settings
Adjust the power settings to decrease power consumption, which can help the fans maintain an optimal internal temperature up to 30° C (86° F).
Turn on the computer.
In Windows, search for and open Control panel.
In the Control Panel search field, type power options, and then select Power Options from the list.
Click Change plan settings.
Click Change advanced power settings.
Click the drop-down menu, and then select Power saver.
Select Sleep from the list, and then click Sleep after and Hibernate after to open each setting.
Sleep mode places the computer in a power-saving mode that does not close any open applications, while Hibernation mode saves any work in open applications, and then turns the computer off.
Decrease the amount of time for each setting to reduce unnecessary strain on the fans when the computer is not being used.
Click OK to save the changes.
Restart the computer.
If the issue persists, continue to the next step.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 2 ONWARD
(By the end of this article all the issues should be resolved)
Keep us posted,
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