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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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@fernandotito , welcome to the forum.
I suggest that you use CPU-Z to identify the brand and timings of the current memory: https://download.cnet.com/CPU-Z/3000-2086_4-10050423.html
You will find this information in the tab titled "SPD". Once you have this information, you can attempt to buy an 8 GB stick to match the existing 8 GB. This would bring the computer up to the maximum memory of 16 GB. If you can't match it exactly, you should consider replacing both sticks. The motherboard has Dual channel memory architecture. This means that the memory should be installed in matching pairs to get the best performance. Here is the memory recommended by Crucial Memory: https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-24-dp0014-all-in-one
If you have questions about the compatibility of their memory with your current memory, you can contact their Tech Support for help. They have always been extremely helpful.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended
@fernandotito , welcome to the forum.
I suggest that you use CPU-Z to identify the brand and timings of the current memory: https://download.cnet.com/CPU-Z/3000-2086_4-10050423.html
You will find this information in the tab titled "SPD". Once you have this information, you can attempt to buy an 8 GB stick to match the existing 8 GB. This would bring the computer up to the maximum memory of 16 GB. If you can't match it exactly, you should consider replacing both sticks. The motherboard has Dual channel memory architecture. This means that the memory should be installed in matching pairs to get the best performance. Here is the memory recommended by Crucial Memory: https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-24-dp0014-all-in-one
If you have questions about the compatibility of their memory with your current memory, you can contact their Tech Support for help. They have always been extremely helpful.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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