cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
8 4 0 0
Message 1 of 6
572
Flag Post

upgraded 7th Generation cpu HP EliteDesk 800 G2

HP Recommended
Microsoft Windows 10 (64-bit)

I have HP EliteDesk 800 G2 I want to upgraded cpu I would like to ask a question, 

compatible with

Do you 7th Generation Intel® Core™ i5  and i7Processors compatible with  HP EliteDesk 800 G2

Thank you

5 REPLIES 5
Highlighted
Level 20
Level 20
119,981 110,161 17,551 26,843
Message 2 of 6
Flag Post
HP Recommended

Hi:

 

Your PC can only run the 6th gen Slylake processors.

 

See the quickspecs link below, where you can find the list of supported processors...

 

https://netsotech.com/assets/documents/quickspecs_elitedesk_800_g2.pdf

0 Kudos
Highlighted
Author
Level 1
8 4 0 0
Message 3 of 6
Flag Post
HP Recommended

I found that Chipset Intel Q170 Compatible with 7th Generation  

www.cpu-upgrade.com/mb-Intel_(chipsets)/Q170.html

 

 

0 Kudos
Highlighted
Level 20
Level 20
119,981 110,161 17,551 26,843
Message 4 of 6
Flag Post
HP Recommended

Important: Below is a support list for the Q170 chipset, and not a support list for your motherboard, built on that chipset. The chipset is only one of key elements that determine CPU compatibility. Other key factors are: socket type, package type, maximum Thermal Design Power, BIOS version, CPU core name and stepping. For that reason not all motherboards, built on the chipset, will be compatible with all listed processors. Please use the list only as a guidance.

 

If any Intel 7th gen core processors were supported, HP would have included them in the quickspecs list.

 

Here are all the BIOS release notes for the 800 G2 desktop PC model series.  As you can see, no BIOS updates added support for additional processors.

 

Version: 02:47 Rev.A 

Fixed in this release:- Enhancement to address security vulnerabilities CVE-2020-0528.

Version: 02.45 Rev.A

Fixed in this release: - Fixes issue where system is slow to wake from hibernation if connected with NVMe drive with legacy OS.
- Fixes issue where system BIOS fails to be updated and reported "Failed to determine if new BIOS is available" without setting Proxy Server in F10 setup interface.
- Fixes issue where system runs slow at BIOS level when installing BQT BT914-ANJ USB card reader. - Updates the CPU microcode for Intel processors to 0xD6.

Version: 02.44 Rev.A

Fixed in this release: -Fixes issue where specific SanDisk USB drive is not listed in F9 Boot Menu. -Adds a feature "Native OS Firmware Update Service" in F10 setup interface to enable/disable firmware update via Window Update service.
-Updates SuperIO firmware to v4.13.29 for stability enhancement.
-Enhancement to address security vulnerabilities CVE-2019-0124.
-Enhancement to address security vulnerabilities CVE-2019-0123, CVE-2019-0117, CVE-2019-11135, CVE-2019-11139.
-Enhancement to address security vulnerabilities CVE-2019-0185, CVE-2019-0154.

Version: 02.42 Rev.A

Fixed in this release: - Enhancement to address security vulnerabilities PSR-2019-0138

Version: 02.38 Rev.A

Fixed in this release: - Fixed issue where Automatic DriveLock password is not following with BIOS Administrator password when HDD is moved to another unit.
- Fixed issue where "legacy bootable option" is not listed in F9 when powering on unit with "USB to RJ45 dongle" and "USB flash disk" attached - Locks power button function during TPM firmware update process to avoid firmware corruption.
- Enhancement to address security vulnerabilities CVE-2018-6622.
- Enhancement to address security vulnerabilities CVE-2018-12126, CVE-2018-12127, CVE-2018-12130.

Version: 02.37 Rev.A

Fixed in this release: -Fixed issue where Win7 OS cannot be successfully installed after executing "Secure Erase" on Toshiba SSD KBG30ZMV256G.
-Fixed issue where system cannot enter the Startup menu when choosing to restart Windows to the firmware UI.
-Fixed issue where no bootable device is found (3F0) on the first boot after swapping the bootable drives.
-Fixed issue where changes made in BIOS Setup (F10) after a failed PXE boot would not be saved.
-Fixed issue where BIOS update triggered by Windows Update does not occur after inputting the incorrect Admin password then inputting correct password.
-Fixed issue where function keys in POST stop working after deploying system via SCC.
-Fixed issue where system fails when resuming from hibernation with Win7 UEFI OS.
-Fixed issue where system event log reports warning ID 17 message about “WHEA-Logger”. -Enhancement to address security vulnerabilities.
-Increases PXE IP time-to-live (TTL) value to improve compatibility with diverse end-user network environments.

Version: 02.36 Rev.A

Fixed in this release: -Fixes issue where Physical Presense Interface is disabled in BIOS, but system still requests PPI when "Drivelock Password on restart" setting changes.
-Fixes issue where BIOS cannot rollback back to previous version with security vulnerability issue in non-delay mode.
-Fixes issue where system still requests DriveLock password during restart when "DriveLock password on Restart" is disabled in BIOS.
-Fixes issue where Device Guard test tool reports HSTI warning message.
-Fixes issue where the option “Prompt for Admin password on Capsule Update” cannot be set to "Enable" in F10 setup interface.
-Fixes issue where system cannot power on after abnormal shutdown or power loss when S5 Maximum Power Savings is enabled. -Adds WoL (Wake on LAN) item on systems that only support external NIC. (Notebook only)
-Adds PXE boot support in LAN dongle or Dock when USB Storage Boot is disabled in F10 setup interface. (Notebook only)

Version: 02.30 Rev.A

Fixed in this release: -Security update with new MCU version.

Version: 02.29 Rev.A

Fixed in this release: -Fixes issue where network boot order is changed when PXE ROM version is updated.
-Fixes issue where system fails(a required device isn't connected or can't be accessed, Error code: 0xc000000f) when upgrading to Windows 10 RS3 after encrypting and setting BCDBOOT.
-Fixes issue where BIOS update by Windows Update fails if Administrator Password is set.
-Fixes issue where Seagate 2TB HDD would have a beep sound when exiting from BIOS F10 Setup menu.
-Fixes issue where Smart Cover password is unexpectedly bypassed.
- Fixes issue where system cannot boot to USB recovery disk created by Cloud Recovery -Improves security of Intel MEBx protected by Administrator password.

NOTE: Due to the security changes in this release, attempts to install older BIOS versions will require the user to be physically present to accept the older version.

Version: 02.28 Rev.A

Fixed in this release: -Updates Intel MCU of SkyLake to 0xC2.

Version: 02.27 Rev.A

Fixed in this release: - Provides a rollback of the CPU microcode for Intel 6th generation processors (Skylake) to 0xBA and Intel 7th generation processors (Kaby Lake) to 0x5E to prevent the occurrence of frequent system restarts and other unpredictable system behavior.

Version: 02.24 Rev.A

Fixed in this release: -Fixes issue where system stalls over 7 minutes during POST if Targus dock and DELL keyboard are connected.
-Fixes issue where CPU stays in high usage when waking from LAN in Intel platforms. -Updates Intel Ethernet i219 PXE to v1.12 and UEFI driver to 0.0.18.
-Improved security of UEFI code and variables in Intel platforms. HP strongly recommends promptly transitioning to these updated BIOS versions which supersede all previous releases.

Version: 02.22 Rev.A

Fixed in this release: -Fixes issue where Ctrl + Alt + Delete can bypass DriveLock Password.
-Fixes issue where BitLocker could not be enabled while FastBoot is enabled.
-Fixes issue where Sandisk SDSSDHII-480G-G25 can't be recognized in legacy mode
-Fixes issue where SMC blob in FAT32 HDD is not working when USB Storage Boot is disabled.
-Fixes issue where X2APIC would unexpectedly disabled in Intel platform.
-Fixes issue where unexpected POST Error:90D-System Temperature displayed after a BurnIn test and restarting of system in Intel platform. -Adds feature so that Power-on password is only bypassed on the initial Wake-on-LAN.
-Adds Wake on LAN option "Boot to normal boot order" in F10 setup menu.
-Adds TPM1.2 to 2.0 Upgrade PPI to "TPM Activation Policy".

-Improved security of UEFI code and variables. HP strongly recommends promptly transitioning to these updated BIOS versions which supersede all previous releases.

NOTE: Due to the security changes in this release, attempts to install older BIOS versions will require the user to be physically present to accept the older version.

Version: 02.20 Rev.A

Fixed in this release: N/A - Updates MCU 0xBA for Intel Skylake CPU
- Improves security of UEFI code and variables. HP strongly recommends promptly transitioning to these updated BIOS versions which supersede all previous releases.
NOTE: Due to the security changes in this release, attempts to install older BIOS versions will require the user to be physically present to accept the older version.

Version: 00.02.18 Rev.A

Fixed in this release: • Fixes issue where rollback PPI does not pop out after changing language to non-English from F10 setup menu.
• Fixes issue where SecureBoot status display on Windows does not align with F10 setup menu.
• Fixes issue where system does not boot with USB Accu-Chek Smartpix connected.
• Fixes issue where system's boot time would be longer than 4 minutes when Joystick is connected.
• Fixes issue where legacy boot order would change if SATA HDD was removed from system.
• Fixes issue where user cannot change boot order with BIOSConfigurationUtility.
• Fixes issue where POST cannot prompt the virtual keyboard for user.
• Fixes issue where PXE Boot malfunctions when CD-ROM Boot is disabled in BIOS
• Fixes issue where PXE malfunctions in UEFI mode
• Fixes issue where system stops at black screen when unit boots to legacy SATA ODD
• Fixes issue where system with NVIDIA NVS 310 graphics card continuously reboots without monitor connected.
• Fixes issue where system hangs when the HP S230tm external touch display is connected via USB.
• Fixes issue where USB optical drive does not work properly with additional USB Devices.
• Fixes issue where Bitlocker recovery key screen cannot be launched when user forgets PIN and presses ESC to enter the Bitlocker recovery key.
• Fixes issue where USB KB/Mouse cannot be used to enter the PIN while unlocking the drive using Bitlocker.
• Fixes issue where UEFI Boot does not boot from SSD/HDD after USB key initiated MDT.
• Fixes issue where system boots slowly with Alcatel-Lucent Keyboard connected on Intel platforms.
• Fixes issue where BIOSConfigurationUtility shows AMT as enabled on non-vPro/AMT CPU
• Fixes issue where system hangs during restart test on a Device Guard enabled system.
• Fixes issue where system displays an ME error message after provision ME and enable "Power On from Keyboard Ports" function.
• Fixes issue where system hangs when a Phillips Digital Pocket Memo 9620 recorder is connected via USB. -Adds Linux repsetup utility support on Intel platform.
-Adds Linux Flash utility support on Intel platform.
-Adds “NumLock on at Boot” item in F10 setup menu
-Changes instances of "DXE Update" to "BIOS Update."
-Adds ability to create a POST Power-On Password when Administrator Password is unknown.
-Allows F1 information to launch when BIOS power on password is set.
-Adds an option in F10 setup menu to suppress user confirmation prompting.
-Updates Intel RC code to 2.1.0; MCU to 0x9E.
-Adds enable/disable external ports in F10 setup menu separately.
-Adds CPU and Audio information in Advanced System information tab.

Version: 00.02.17 Rev.A

Fixed in this release: - Fixes issue where Hikvision PCIe 4300 series video card is not detected
- Fixes issue where USB Type-C PD FW update procedure is skipped.
- Fixes issue where Dynamic Regulatory function in PCIe x16 slot does not work.
- Fixes WHQL Test item "System - PNP (disable and enable) with IO Before and After (Reliability)" fails
- Fixes issue where reported CPU L2 Cache size is incorrect after applying "Restore Security Settings" from BIOS setup menu. - Adds a "Drivelock password on restart" option in F10 BIOS setup menu.
- Improves security of UEFI code and variables. HP strongly recommends promptly transitioning to these updated BIOS versions which supersede all previous releases
NOTE: Due to security changes, after this BIOS update is installed, previous versions cannot be reinstalled.

Version: 00.02.16 Rev.A

Fixed in this release: -Fixes Bit locker issue once the BIOS is updated
-Fixes issue with units failing to boot to OS after clearing TPM 2.0 in F10
-Fixes USB Redirection failure on units with AMT support
-Fixes issue where system hangs when updating BIOS in Legacy mode without HP_TOOLS Partition.
-Fixes issue where Reboot command does not work from the etc/reboot/ prompt when using USB Key.
-Fixes boot problems when hand scanner is connected to USB port.
-Fixes F10 setup popup warning message error.
-Fixes issue where system will hang after setting "SGX" value to Enable or Disable by BCU in system and rebooting.
-For customers running Windows 7 OS and Hard Drive encryption, fixes issue where unit is unable to boot after BIOS update. -Removes feature: BIOS annunciation (beeping) throughout the BIOS update process
-Adds new feature: Post Power-On Password setting via BCU
-Adds new feature: Add Automatic Drive lock to BIOS
-Adds Roll Back prevention to allow system to boot properly.

Version: 00.02.15 Rev.A

Fixed in this release: - Fixes the DXE corruption issue during the FLASH process and a power loss.
- Fixes issue where pressing the 'cmos button' or removing the battery will disable Boot devices.
- Adds "Active Management (AMT)" in BIOS setup.
- Fixes issue where a system event log shows warning ID 17 message about “WHEA-Logger” after an overnight stress test while using a Sunix Parallel card.
- Fixes TPM State in BIOS requiring user to toggle (disable then enable) to allow OS to take ownership and enable Bitlocker, even though the TPM State is already set to "enable" in BIOS.
- Fixes issue where ME warning message was found in BIOS post screen after executing Enable Hapfull process.
- Fixes issue where system will hang after reboot when USBR function is enabled and a bootable image is loaded from console. - Implements Roll Back prevention.
- Improves Sure Start / Sure Start lite Security.

Version: 00.02.13 Rev.A

Fixed in this release: - Fixed the DXE corruption issue during the FLASH process that could result in power loss - Implemented Roll Back prevention.

*** ALERT ***

This release improves HP FLASH implementation. HP strongly recommends promptly
transitioning to this BIOS version. Due to the potential DXE corruption issue, after
this BIOS update has been installed, previous BIOS versions cannot be reinstalled.

Version: 00.02.12 Rev.A

Fixed in this release: - Updated VBIOS version to v9.0.1036.
- Updated NIC EFI driver version to v0.0.09.
- Updated PXE version to v0.1.06.
- Updated SureStart functions.
- Updated Drive Encryption functions.
- Updated DriveLock functions.
- Updated Custom Logo support in Windows functions.
- Updated the incorrect information issues for CPU Speed and Memory manufacturer.
- Corrected the 3rd party PCI Express sound card not detected issue.
- Corrected the USB TYPE-C card detected issue.
- Fixed failure to Power on from keyboard ports function.
- Fixed failure to resume from S4 with disc in ODD under RAID mode. *** ALERT ***

This release fixes an issue found in the HP SureStart implementation. HP strongly
recommends promptly transitioning to this BIOS version. Due to security changes,
after this BIOS update has been installed, previous BIOS versions cannot be reinstalled.

- Improved support for the ability to set date and time in BIOS Setup.
- Improved the compatibility for USB 3.0 Flash drive.
- Improved the Security Functions for Password protect F9/F11/F12.

Version: 00.02.09 Rev.A

Fixed in this release: - Added TPM activation policy in BCU & removed unused touchpad ID.
- Added security enchancements.

Version: 00.02.05 Rev.A

Fixed in this release: - Improves available memory in 32-bit operating systems.
- Updates Intel TXT firmware component to v1.3.
- Adds a timeout to avoid missing drive during boot or potential data corruption if power is lost with Samsung SSDs.
- Fixes an intermittent hang when authenticating Drive Encryption during POST.
- Fixes failure to initialize graphics properly after Apply Factory Defaults when G3900 or G3920 CPU is installed.
- Corrects a hang after disabling network boot on systems with RAID and add-in Intel NIC.
- Corrects which set default action affects Save/Restore MBR setting.
- Fixes an issue where Intel SGX setting would report incorrectly as enabled when the physical presence check was not authenticated.
- Updates Super I/O firmware to v4.12.6 for improved stability and power button/LED functionality.
- Improves support for certain interrupt-driven serial devices that may fail to function correctly (e.g. some serial mice).
- Updates USB Type-C controller firmware to v13.

Version: 00.02.04 Rev.A

Fixed in this release: - Updates the legacy PXE option ROM to version 1.06. This should fix intermittent failures to connect with slower connection speeds.
- Corrects display of Turbo-boost option in BIOS Setup when a CPU without the feature is installed.
- Fixes a hang in the legacy-mode RAID option ROM configuration screen (Ctrl-I menu) when a PS/2 mouse is moved or clicked. - Adds support for dual core processors.
- Implements support for Intel Software Guard Extensions (SGX).

Version: 00.02.03 Rev.A

Fixed in this release: Initial BIOS release.

 

That is all the info I can offer.

 

I cannot find one post on this forum where someone installed an Intel 7th gen processor in the 800 G2 model series, so there is nothing to go on other than the specs.

0 Kudos
Highlighted
Author
Level 1
8 4 0 0
Message 5 of 6
Flag Post
HP Recommended

Thank you so much

0 Kudos
Highlighted
Level 20
Level 20
119,981 110,161 17,551 26,843
Message 6 of 6
Flag Post
HP Recommended

You're very welcome.

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation