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‎09-03-2020 10:48 AM - edited ‎09-03-2020 11:46 AM

HP Recommended
Product: hp p7 1030
Operating System: Microsoft Windows 10 (64-bit)

First, I know how to build computers so please don't speak to me like i don't know what I'm doing. I have a hp p7 1030, I have tried a gt 630 that didn't work then I tried a Radeon HD 6770 that didn't work, so I don't know what to try? It had a HD 4xxx series in it before, so don't understand why it's not working. Can someone give me a list of supported graphics cards, I heard the 6870 should work from the forums here but I don't want to spend 50 on a card I possibly can't use.

Ryzen 5 2600x, asus prime x570-p, 16 gb (2x8) ripjaws v 3200mhz, xfx rx 580 8gb, 1300 w evga supernova g2, lian li dynamic 011
10 REPLIES 10

‎09-03-2020 11:16 AM - edited ‎09-03-2020 11:21 AM

HP Recommended

@turtlecuber,

If your computer is the HP P7-1030. as shown here,  The BIOS is legacy, and not not use a UEFI card.

The GT 630 is UEFI

HD 5570 (39W) is legacy.  Your 250W might not power it.  A 350W is recommended.

HD 6870 (151W) is legacy. Need a 450W-500W PSU, with 2 x 6pin PCIe power plugs.

https://www.newegg.com/evga-100-w1-500-kr-500w/p/N82E16817438016?&quicklink=true

 

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎09-03-2020 11:22 AM

HP Recommended

it has a 400 w in it currently and has the proper 6 pin needed for the 5570

Ryzen 5 2600x, asus prime x570-p, 16 gb (2x8) ripjaws v 3200mhz, xfx rx 580 8gb, 1300 w evga supernova g2, lian li dynamic 011
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‎09-03-2020 11:48 AM - edited ‎09-03-2020 12:32 PM

HP Recommended

@wb2001 I also relooked at my 5570 the ebay listing had it wrong its a 6770, so what your saying is it should be working?

Ryzen 5 2600x, asus prime x570-p, 16 gb (2x8) ripjaws v 3200mhz, xfx rx 580 8gb, 1300 w evga supernova g2, lian li dynamic 011
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‎09-03-2020 11:50 AM

HP Recommended

@turtlecuber 

You need to un-install all the software that pertains to any GPU card, and its drivers.

The unit is defaulting to a card that is not installed.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎09-03-2020 11:55 AM

HP Recommended

I removed the card then put a fresh install of win 10.

Ryzen 5 2600x, asus prime x570-p, 16 gb (2x8) ripjaws v 3200mhz, xfx rx 580 8gb, 1300 w evga supernova g2, lian li dynamic 011
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‎09-03-2020 12:37 PM - edited ‎09-03-2020 12:38 PM

HP Recommended

@turtlecuber,
The HD 6770 is legacy (circa 2011) card.  Legacy cards have a release date prior to Sept 2012.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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‎09-03-2020 12:54 PM

HP Recommended

@wb2001 So then I don't understand why it's not working then? The computer works without a graphics card.

Ryzen 5 2600x, asus prime x570-p, 16 gb (2x8) ripjaws v 3200mhz, xfx rx 580 8gb, 1300 w evga supernova g2, lian li dynamic 011
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‎09-03-2020 01:33 PM

HP Recommended

@wb2001 it wouldn't be the fact that its a dell ati graphics card would it?

Ryzen 5 2600x, asus prime x570-p, 16 gb (2x8) ripjaws v 3200mhz, xfx rx 580 8gb, 1300 w evga supernova g2, lian li dynamic 011
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‎09-03-2020 02:13 PM

HP Recommended

@turtlecuber,

I do not have experience with any Dell GPU cards.  

Their non standard PSU's were enough to turn me away more than a decade ago.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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