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- usb c docking ...still no monitors

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05-30-2022 02:36 AM
Plugged a MCY 12in1 Usb-c dock into the front of my PC, my attached monitors are not responding.
I have troubleshot the dock with my phone and everything works great.
The PC side works great by itself. The dock works great by itself. Where is the crossing point problem?
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Accepted Solutions
05-30-2022 05:15 PM
Its specs
https://support.hp.com/au-en/document/c06110764
Its USB-C port at it front is ONLY a USB 3.1-Type C: 1 port. Looks like it dows NOT support Alt mode therefore no video out with or without a dock.
You can use
- (1) VGA port
- (1) HDMI 1.4/HDCP 2.2
at its back using HDMI cable for the first monitor and native VGA cable for the second monitor.
Regards,
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
05-30-2022 05:15 PM
Its specs
https://support.hp.com/au-en/document/c06110764
Its USB-C port at it front is ONLY a USB 3.1-Type C: 1 port. Looks like it dows NOT support Alt mode therefore no video out with or without a dock.
You can use
- (1) VGA port
- (1) HDMI 1.4/HDCP 2.2
at its back using HDMI cable for the first monitor and native VGA cable for the second monitor.
Regards,
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.