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Mahmudul_Miraj
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Message 1 of 2
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want to know

HP Recommended
hp pavillion 14 notebook pc
Microsoft Windows 10 (64-bit)

If I installed 16gb ram on my laptop, which support 8gb ram...what will happen? and can I upgrade it on 8gb to 16gb?

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Prométhée
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Message 2 of 2
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HP Recommended

Hello
if your computer is not indicated supporting 16go but only 8, it is possible that it works, if the processor allows it
otherwise, the computer does not recognize the memory and may not start

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this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

and for a laptop:

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



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