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Crevits
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Message 1 of 2
201
Flag Post

webcam malfunction

HP Recommended
HP Envy 34 Curved
Microsoft Windows 10 (64-bit)

My webcam stopped operating today randomly. There was no new update. It worked this morning and later I tried to make a zoom call and it stopped working.

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
7,672 7,670 337 429
Message 2 of 2
Flag Post
HP Recommended

Hi@Crevits, Welcome to the HP Support Community!

 

We reviewed your post and I understand that the webcam is not working 

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Request you to follow the below troubleshooting steps from the document fix :-

 

https://support.hp.com/in-en/document/c03430151

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

 

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