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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Re: why does hp NOT support models that are older than 4 yea...
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02-04-2021 06:31 PM
Accepted Solutions
02-05-2021 11:41 AM - edited 02-05-2021 11:42 AM
Hey, I hear ya! Just know that miracles do happen. I saw one personally. However, I doubt if HP's policy will change anytime soon!!
Stay safe and healthy, Mozzart!
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
02-04-2021 06:56 PM
@mozzart , welcome to the Community.
I am not speaking for HP, but I felt that I had to give you my perspective. Each year HP releases hundreds, if not thousands, of new models - Computers and Printers. The models are changing so rapidly that it would be impossible for them to keep providing software and drivers for all of them. It is a very involved process to develop and maintain firmware and drivers. Also, the operating systems change and are evolving at least every 6 months.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
02-05-2021 11:41 AM - edited 02-05-2021 11:42 AM
Hey, I hear ya! Just know that miracles do happen. I saw one personally. However, I doubt if HP's policy will change anytime soon!!
Stay safe and healthy, Mozzart!
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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