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    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

Level 15
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WU.png

Symptoms
  •  I tried to download the latest Windows update ,but it always gets an Error... How do i fix this ?

 


Solution


Windows Update is a set of built-in components which can check and install updates to your operating system, ensuring it stays up to date. The updates can be security, critical, non-critical, recommended and/or feature updates/upgrades.

  • Ensure your computer has enough free disk space (for regular security or non-feature updates, ensure at least 1 GB free disk space
  • For feature upgrades - ensure a couple of free GBs available
  • If using a 3rd party security products (Norton, McAfee, Trend Micro, Avast, etc.) - temporary disable or uninstall them  (antivirus/firewalls/encryption software etc...)


  • Troubleshoot Windows Update itself

    Try running these:


    1. Windows Update troubleshooter tool >> https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter

     

    This Microsoft utility can automatically find errors and can perform fixes for common Windows Update problems

     

    2. Try manually resetting some components

     

    # Manually reset the Windows Updates Components once again and then reinitiate the Windows Update process.

    Resetting Windows Update Components will fix corrupt Windows Update Components and help you to install the Windows Updates quickly.  Please follow the below steps to reset the Windows Updates Components:

    - Click on Start button and search for services.msc

    - Open it

    - Check the list with Windows services. Find these:
           ~Background Intelligent Transfer Service (BITS)
           ~Cryptographic
           ~MSI Installer
           ~Windows Update

    Right click each of them and choose to STOP the service.Confirm if any pop-up message appears.

     

    - Minimize the services.msc window

     

    - Rename the SoftwareDistribution and Catroot2 folder. You can do this by typing opening This PC (Windows Explorer) and going to

                              C:\Windows\SoftwareDistribution

                              C:\Windows\System32\catroot2

    Right click on the respective folder, choose to rename the folder to something like with _old extension,like

     

                              C:\Windows\SoftwareDistribution_old

                              C:\Windows\System32\catroot2_old

     

    3. Click on the Windows Start button. Choose to *RESTART* the entire computer. No shutdown and back start *but* complete restart

     

    4. After restarting the computer, ensure the security products are off, and try again to install the Windows Updates.

     

Contributors
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation