Windows 10 - Windows Updat for Officejet Pro 6830

[mrhaydock]

Windows 10 Windows Update is continually failing with the following message.

• HP - Enterprise WSD Multi-Function Printer, Other hardware - Null Fax - HP Officejet Pro 6830 - Error 0x80070490

This has now happened on 2 completely different PC's that use My Printer.

[Mumbodog]

Try running a System File Checker, the try the update again, read carefully before trying SFC.

https://answers.microsoft.com/en-us/windows/wiki/windows_other-update/system-file-check-sfc-scan-and...

[dan444]

HP Officejet Pro 6830 - Error 0x80070490

[mrhaydock]

I have tried all these. 

I cannot get DISM to find the source files, either through Windows Update or from an Install Disk (the RDM version from the Microsoft released ISO).

I recently tried a Windows Reset from the DVD & am now left with an unbootable HDD (INACESSIBLE_BOOT_DEVICE).

Windows 10 looks half baked !!!

[FranouF]

Same problem.  I installed the new software from the HP support website, hoping the HP updates will go away in Windows 10.  No luck.

Printer is working fine.

Are these updates mandatory? If not how can I remove them from the Windows update list?

[griefer]

I've gotten the same error on all 4 of my systems! We need a response from HP!

[JeffSchnell]

I've got the same problem HP - Other hardware, Printer - Null Fax - HP Officejet Pro 8630 - Error 0x80070490

[Rixander]

depending on your previous OS you can try the windows 8.1 driver software update and download

 if it is avaliable and hope that will work for your windows 10

[mrhaydock]

SOLVED !!!

Take a look at the following :-

http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/Error-0x8024200b/td-p/5176900

Didn't work varbatim but put Me on the right track.  Here what I did.

From Settings, search for "Device Manager".  Under Printers I had 2 "Unidentified Printers".  I Right Clicked & uninstalled both.

Run Windows Update again & failed update had gone, however I was unable to print anymore.

Back to Settings Initial Window & select Devices, then Printers & Scanners.  I removed all entries for HP Printers, Fax etc.

I then selected "Add a printer or scanner" from the top of the Printers & Scanners Menu.  It searched & found My Officejet Pro 6830.

I then double clicked the HP Officejet Pro 6830 Icon on My Desktop & it installed the Printer again.

All now working & no more failed Windows Updates 🙂

[BigDaddyB]

Thanks. That worked like a charm!

I still have one lingering HP issue. Have you ever encountered this error message upon startup? 

http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HPStatusBL-dll-module-could-not-be-fou...