เปิดเครื่องไม่ติด

[TEN102]

จอดำขึ้นแค่เม้าอะครับทำไงดี ได้ะเครมประกันได้ที่ไหนครับ

 

[MayS]

Hi @TEN102 ! 

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

[itsmyname]

@TEN102 --  translated by Microsoft Edge:

‎ power on, not jammed. ‎ 
‎the black screen just goes up, what do we do? where can i get insurance?‎

Does the monitor work, after you connect it to a different computer?

If you connect a different monitor to your computer, does that monitor show anything?

I think that it is too late to purchase "insurance".

[Prométhée]

Hi @TEN102  @itsmyname 

Look @itsmyname  it appears to be an all in one computer!

https://www.google.fr/search?q=hp+monitor&hl=fr&tbm=isch&source=hp&biw=1826&bih=929&ei

https://www.google.fr/search?q=hp+all+in+one

[start]This is an automatic response
in order to avoid writing the same thing each time
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb