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HP Recommended

My HP Desktop HDD (10th gen intel i3) died and was making horrible sounds so I purchased a replacement SSD for it, but now it's prompting me to install an OS, and I have a fresh USB Win install drive, but cannot get the boot option because I forget the BIOS login I set. Is my desktop bricked now because I forget what I typed in there five years ago?

 

The desktop is registered to my HP account but it's out of warranty and the support page doesn't offer chat or phone support, only community option which sent me here.

HP Desktop: M01-F1033wb

Product: 9EE50AA

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

OK, I was able to clone the old HDD drive to a NVME using a cloning software on another computer.   The computer was able to boot on the NVME after one restart, even though I was still locked out of the BIOS.  The drive had a fresh install of Windows 10 as it has just been reset on the original drive.  After boot, I used Win 11 upgrade assistant and Win 11 installed.  After book in Windows update, the latest BIOS was downloaded and installed.  After the bios was flashed, the BIOS no longer was locked.  

 

My suggestion is to clone the system drive for a pc to have a backup drive ready in case of major fault. 

View solution in original post

5 REPLIES 5
HP Recommended

Actually, the warranty start date was April 28, 2021, so that was four years and six months ago.  Does that mena I'm in luck for how to get past this issue? 

HP Recommended

Hi @Cmon22 

 

According to forum policies, we cannot provide instructions on how to avoid BIOS password blocking. However, if you want to turn on your PC, press the F9 key several times to display the boot menu, where you can select USB to install Windows.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

It let me pick the win 11 install usb but then gave me the message verification failed, hard stop.   So I bricked this thing then with my memory?    If I'm confirmed owner and have it registered to my account is there not some automated solution?   Seems they are forcing me to just buy a new one at bestbuy even though I had a perfectly good win 11 machine here last week. 

HP Recommended

I did make an HP recovery USB and just tried it ... that USB boots into some automated process and then fails with the message "No HDD" in what looks like windows XP screens.   

HP Recommended

OK, I was able to clone the old HDD drive to a NVME using a cloning software on another computer.   The computer was able to boot on the NVME after one restart, even though I was still locked out of the BIOS.  The drive had a fresh install of Windows 10 as it has just been reset on the original drive.  After boot, I used Win 11 upgrade assistant and Win 11 installed.  After book in Windows update, the latest BIOS was downloaded and installed.  After the bios was flashed, the BIOS no longer was locked.  

 

My suggestion is to clone the system drive for a pc to have a backup drive ready in case of major fault. 

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