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JS2323
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3 long beeps followed by 4 short beeps and repeats then shuts down

HP Recommended
HP envy 32 all in one pc

Brand new HP envy 32 all in one pc that at start up starts with 3 longer loud beeps followed by 4 shorter beeps then repeats and will eventually shut down.  Nothing ever comes on the screen.  

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Prométhée
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Message 2 of 2
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HP Recommended

Hello
if the computer is new, don't worry about it, it is defective, return to seller

it could be

https://support.hp.com/fr-fr/document/bfh07107

 

indicates the potential failure of the power system.

Minimize the config (CPU, System board, PSU, 1 memory DIMM) and isolate the failed component.
Reduce further if the incident persists.
Known good PSU test.
Replace the affected component.
If you cannot confirm the source, replace the CPU, system board, PSU.

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