09-16-2019 11:35 PM - last edited on 09-17-2019 08:12 AM by Cheron-Z
HP 24 ALL IN ONE
PRODUCT ID 3JV52AA
09-17-2019 06:36 PM
Reboot the PC, pressing the Esc key repeatedly.
When the HP Startup Menu appears, select the option to run the diagnostics and report back what it finds.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP