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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Accidentally scheduled for OS HDD drives the be uninstalled
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07-16-2017 06:34 PM
I (accidentally) scheduled for my OS drive's drivers to be uninstalled. i checked their location, and they are basic windows drivers. What should I do?
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Accepted Solutions
07-18-2017 10:39 AM
Thank you for replying with this detailed response 😉
I appreciate your time and efforts,
Considering what you've mentioned, I recommend you make use of the recovery media as it would provide an option to backup all your personal data/information and then reinstall the OS, which in turn will install all the software and drivers your computer needs to run:
CLICK HERE FOR STEPS AND INSTRUCTIONS.
Keep me posted,
If the information I've provided was helpful,
Give us some reinforcement by clicking the solution and kudos buttons,
That'll help us and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
07-17-2017 05:37 PM - edited 07-18-2017 10:36 AM
Thank you for joining HP Forums.
I'll be glad to help you 🙂
As I understand you've accidentally scheduled for OS HDD drivers to be uninstalled,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
What exactly do you mean by OS HDD Drivers? Are you able to use the computer or does it not boot into windows anymore?
If this is a specific software or driver you've removed, please Click here to recover it using the HP Recovery manager.
If this doesn't help, please help me understand your concern better by elaborating on the same, so that I can help you.
Let me know if those steps worked for you,
If they did, that's awesome!
Give us some reinforcement by clicking the solution and kudos buttons,
That'll help us and others see that we've got the answers!
Good Luck
Riddle_Decipher
I am an HP Employee
07-18-2017 10:39 AM
Thank you for replying with this detailed response 😉
I appreciate your time and efforts,
Considering what you've mentioned, I recommend you make use of the recovery media as it would provide an option to backup all your personal data/information and then reinstall the OS, which in turn will install all the software and drivers your computer needs to run:
CLICK HERE FOR STEPS AND INSTRUCTIONS.
Keep me posted,
If the information I've provided was helpful,
Give us some reinforcement by clicking the solution and kudos buttons,
That'll help us and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
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