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Locked

‎01-22-2020 03:53 PM

HP Recommended
Product: Pavilion All In One 101

Pavilion All in One system unresponsive. Screen shows no feedback. 

1 person had the same question
1 REPLY 1

‎01-22-2020 07:15 PM - edited ‎01-22-2020 07:19 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

It appears you have a hardware problem if the PC will not Power On Self Test or run Windows. Check all connections. Check status on the external power supply.

 

Possible causes:

 

1. Power supply

2. Components connected to the motherboard (MB) or the motherboard.

3. Peripheral device connected to the PC, only use a mouse and try all USB ports. Try starting the PC with nothing connected to see what happens.

 

Contact HP Support if in warranty (Link) or have a local PC tech diagnose the cause.

 

Regards

 

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