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All in One freezes

HP Recommended
HP ENVY All-in-One 32-a10xxx
Microsoft Windows 10 (64-bit)

My brand new systems randomly makes a loud buzz, fan goes to full speed and everything freezes.

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Message 2 of 2
Flag Post
HP Recommended

@Neal49 , welcome to the Community.


You should contact the seller for help.  If you bought it directly from HP you should contact HP Customer Support.  This is definitely not normal.  You shouldn't have to fix a new computer yourself.


Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

I am not an HP Employee!!

Intelligence is God given. Wisdom is the sum of our mistakes!!
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