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thedarkknight64
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Black Screen During Startup

HP Recommended
Omen by HP 880-160SE
Microsoft Windows 10 (64-bit)

Hi everyone,

I was using my PC Saturday night. After a few hours, I turned it off thinking everything was fine. Sunday morning, I turned it on and it was stuck on a black screen. I waited and waited and nothing happened. I pressed and held the power button to turn it off. I waited and started it up again and still a black screen. I turned it off and on again a few times in succession so that it would go into recovery mode and instead, the power button flashed and it beeped about eight times. I went online on my phone and saw that a possible reason may be the BIOS. I followed the procedure to reset the BIOS and sure enough, it restored the BIOS and after a few automatic restarts, I'm back in business. I use my PC for about two hours and shut if off thinking the problem was solved. I was wrong. This morning, I go to start it and I get the same black screen. This time, it doesn't give me the beeps or flashes even after turning it off and on repeatedly to get into recovery mode. Does anyone have a clue on how I can get my PC working again? Resetting the BIOS apparently did not work. Am I missing something or did I do something wrong?

 

Ray

 

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 2
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HP Recommended

@thedarkknight64 Welcome to HP Community!

 

I understand that you are getting black screen during startup.

 

In that case, I would suggest you perform the system test.

 

Please perform the below steps on the computer to run a System Test

- Shut down/Turn off the computer

- Once the computer is completely Shut down/Turned off

- Now press the power button once to turn on the computer and immediately start pressing/tapping the F2 key on the keyboard

- This should open the UEFI Diagnostic screen on the computer

- Please select System Test and then select Extensive Test

 

Please let us know the result.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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