Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Black screen on my PC. Not getting on after my kid switched it off directly from the UPS

HP Recommended
AIO 20-C416IL

My PC AIO 20-C416IL Screen is not getting on it remains black. After a lond pressing on on off button the led light blinks. It turns off once release. It happened when my PC  switched off directly from the UPS while the system is running.

HP Support Agent
HP Support Agent
10,488 10,491 467 738
Message 2 of 2
Flag Post
HP Recommended

@Swapna1 Welcome to HP Community!


I understand that you are getting a black screen.


Please attempt the below steps: 

Attempt a BIOS recovery > All in one 

If the above steps work and the display turns on: Perform a hardware test to be on a safer side. 

If the steps didn't work, use the below links for further assistance: 

Computer Starts but Monitor/Screen Remains Blank  : Click here 

HP and Compaq All-in-One and HP Touch Smart Desktop PCs - Screen is Blank after Starting the Computer: Click here 


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation