CARE PLAN EXPIRED WONT RENEW

[LYNNEDOC6]

care plan expired in july, didnt extend it due covid quarantine/isolation/health concerns. System says it wont offer a new care plan. How do i get an HP care plan now ?

[Dragon-Fur]

@LYNNEDOC6 

Welcome to the HP Community Forum.

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@LYNNEDOC6 wrote:

care plan expired in july, didnt extend it due covid quarantine/isolation/health concerns. System says it wont offer a new care plan. How do i get an HP care plan now ?

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Answer / Solution

Generally, when a Care Pack is no longer offered for a product, that's "it".

Extended Warranty of this type is available at the discretion of the Care Pack Warranty contract provider.

This is "normal behavior".

Double check the result with the Care Pack Support team in your region.  (Links below)

What if?

No Joy? 

Care Pack really not available for your machine?

Still want a purchased Warranty?

If you wish to do so, check on a subscription to "HP Smart Friend".

Care Pack - Optional Coverage Plans

Select Region (top right) > Enter your product number in the form to view available Warranty plans for your device

•  Care Pack Overview (Scroll down > view / find phone contact number)
•  Care Pack Central
•  Care Pack Services Definitions
•  HP Consumer Services (Care Pack and Service Purchase Information)

Regional Care Pack Sites

• UK - HP Care Pack services for HP Products
• Canada - Care Pack for PC and Print

Reminder: 

1. Always verify phone numbers in the HP website information.
2. Not your region?  Scroll to the bottom of the page and click Flag > change to your region

And / Or

HP SMARTFRIEND SERVICES

• HP Out-of-Warranty Support – Purchase Options

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